Enterprise Architecture Body of Knowledge
Measuring the Impact of EA

Value Proposition

The value proposition of an enterprise architecture is a statement that describes the business value of the EA to the enterprise. The value proposition should align with and reference the purpose established during the EA planning phase. For example, if the EA purpose is to improve IT alignment with business process, reduce costs through IT consolidation, or improve enterprise agility, the value proposition should measure the extent to which the EA has contributed to achieving those outcomes.

The anticipated value of the EA should be established and communicated to stakeholders early in the EA lifecycle. As the EA matures and is used, the value proposition should include objective measures of relevant outcomes, including measures of effectiveness (in business terms), return on investment, and payback period. A clear articulation of the value proposition helps to justify resources for planning, managing, developing and using the EA.

This topic area offers guidance, case studies, methods, patterns and other references that explain how enterprises establish their value proposition, evolve it over time as conditions change, measure business value, and ensure alignment with the enterprise architecture purpose.

We are soliciting content in this topic area. If you are an expert in this enterprise architecture domain please consider participating. To inquire about this topic area contact us today.

Brian H. Cameron and Eric McMillan - Penn State University Center for Enterprise Architecture
Journal of Enterprise Architecture February 2013
Posted: October 23, 2013

This paper seeks to accomplish four tasks. First, to demonstrate that EA value measurement is a challenge that needs to be addressed within organizations. Second, to highlight the variety of methods and measures that organizations currently use in their attempts to measure the value of EA. Third, to provide insight into the reported challenges facing organizations involved in the process of measuring the value of EA. Fourth, to propose a conceptual model for EA value measurement that can be utilized by organizations who have implemented EA. To provide support and evidence for all four of these tasks, we present the results from a survey that contains the responses from 276 participants whose job roles and responsibilities directly reflected working in EA within their organizations.

Stuart Lesley and Neil Efrom
Posted: March 3, 2014

Positions an EA program to provide offerings tailored for the needs of its customers and overall needs of the organization. Includes creation of a Service Level Agreement for each offering, a set of measures, and relationship to the program and organization outcomes.

Measuring the Impact of EA